THE WELL-WISHES GUARANTEE (REFUND POLICY)
Our products are first-rate, developed through years of medical science and cultivation advancement. Even so, it's necessary for you to feel confident when using our products. We offer a full refund (cost of product & applicable taxes. Sorry, we are unable to refund shipping costs at this time) for all unsatisfied purchases for any reason within 45 days from the date of receipt. Just contact our customer service dep't via telephone or email (WeCare@Zengia.com), and we will issue you a RMA number for you to ship the product's bottle and remaining contents. Please ship it back to:
Attn: Customer Service
RMA #: ______________
1327 S. Westgate Ave, Suite 306
Los Angeles, CA 90025
Phone: (888) 7-ZENGIA or (888) 793-6448
Zengia is committed to protecting your privacy. We use the information we collect about you to process orders and to personalize your experience at our website. This privacy statement explains how we gather information and how we protect your privacy.
By using our website, you consent to the collection and use of this information by Zengia.
The Information That Zengia Collects
Ordering Online. When you order, we need to know your name, email address & mailing address. Credit card information is necessary if that's the payment of choice. This allows us to process and fulfill your order and to notify you of your order status.
Promotions, Online Surveys & Announcements. If you decide to participate in an online survey, subscribe to an email list, enter a contest or use one of our other promotional features, we may ask for your name, address, email address and other pertinent information to administer the contest, tabulate survey results or add you to subscriber lists.
Browsing. We may use "cookies" to help us process your order and to customize information that we may present to you. A cookie is a small text file that does not personally identify users, although it does identify a user's computer. Cookies do not pose a threat to your computer, and they do not contain viruses. Most Web browsers automatically accept cookies, but you can change this feature in your browser.
How Zengia Protects Your Information
When you place an order, we use a secure server to protect your sensitive information. The secure server software encrypts all information you input before it is sent to us. Your information is used only to process and send orders, bill credit cards and to contact you when necessary.
How We Use Information You Supply In Online Order Forms and Registration
Zengia does not sell or rent customer lists. We do however retain the right to disclose personal information if legally required to do so or if necessary to comply with legal process served on Zengia, to protect Zengia rights or property or to take emergency action to protect the personal safety of users of the Zengia website or the public.
Links To Other Sites
The Zengia website includes links to other sites we think you might be interested in. Zengia is not responsible for the privacy practices or the content of such sites. Be aware of where you are at all times!
Removing Your Information
If you give Zengia your contact information over this website, and you wish to have your name removed from Zengia’s database, please send us an email to WeCare@Zengia.com, and we will remove your name.
Zengia welcomes your questions and comments about privacy. You can reach us in any of the following ways:
Fax: (718) 888-1029
Regular mail: 1327 S. Westgate Ave, Suite 306, Los Angeles, CA 90025
Phone: (888) 7-ZENGIA or (888) 793-6448
3rd Party Content Disclaimer
Liability: For documents and software available from this server, neither Zengia, LLC nor Chang Gung Biotechnolgoy, Taiwan warrants or assumes any legal liability or responsibility for the accuracy, completeness, or usefulness of any information, apparatus, product, or process disclosed. Various content on this site may be subject to copyright by journals and publishers. Use of the copyrighted material is subject to the terms and conditions of use established by the journal or publisher.
It is not the intention of Zengia to provide specific medical advice. Rather, it is to provide users with information to better understand their health and different types of disorders. Specific medical advice will not be provided, and Zengia urges you to consult with a qualified physician for diagnosis and for answers to your personal questions.
Zengia actively attempts to retrieve copyright permission to reproduce articles for the purpose of education for our visitors. We respect the intellectual property of others, and make every effort to obtain copyright permission as well as cite our sources. However, if you believe that your work has been copied in a way that constitutes copyright infringement, or that your intellectual property rights have been otherwise violated, please provide Zengia's Copyright Agent with the following information:
Zengia's Agent for Notice of claims of copyright or other intellectual property infringement can be reached as follows:
- an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;
- a description of the copyrighted work or other intellectual property that you claim has been infringed;
- a description of where the material that you claim is infringing is located on the Zengia site, with enough detail that we may find it on the web site;
- your address, telephone number, and email address;
- a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright or intellectual property owner, its agent, or the law;
- a statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner's behalf.
c/o Zengia, LLC
1327 S. Westgate Ave
Los Angeles, CA 90025
Please note that, due to security concerns, attachments cannot be accepted. Accordingly, any notification of infringement submitted electronically with an attachment will not be received or processed.